When Technology Makes Us All “Feel Old”: The iOS Photos Debate
by Alice Ashcroft
The recent iOS photos app update has sparked widespread frustration across social media, with users of all ages struggling to navigate its redesigned interface. What’s particularly interesting isn’t just the collective confusion, but how it’s making younger users question their technological competence – a feeling traditionally associated with older adults’ technology experiences.
“Does this mean I’m old?” has become a common refrain among younger users grappling with the new design, and having shared a reel a few weeks ago on Instagram to this affect, the comments seem to agree. This reaction reveals something important about how we think about age, technology, and competence.
Beyond the “Tech-Savvy Youth” Stereotype
We often assume younger people naturally adapt to technological changes while older adults struggle. This assumption has influenced how we design and introduce new technology, sometimes creating a self-fulfilling prophecy where older adults internalise these expectations and doubt their technological abilities.
But when even digital natives find themselves bewildered by interface changes, it suggests the problem might not lie with users’ capabilities at all. Instead, we should question whether the pace and nature of technological change has become unsustainable for users of any age.
The Real Issue: Sustainable Design
The photos app controversy highlights a broader challenge in technology design: the balance between innovation and usability. When familiar interfaces are dramatically altered, users must relearn basic tasks they’ve performed hundreds of times before. This isn’t just inconvenient – it disrupts the mental models and habits we’ve developed for interacting with our devices.
Research in human-computer interaction shows that our relationship with technology isn’t just about technical skill – it’s about developing comfortable, reliable ways of accomplishing daily tasks. When these patterns are disrupted without clear benefits, users naturally resist, regardless of their age.
Rethinking “Age” in Technology Design
Rather than viewing technological adaptation through a binary lens of “young versus old,” we need to recognize that everyone’s technology experience is shaped by their personal history, habits, and needs. The iOS photos update reminds us that feeling “too old” for technology isn’t about chronological age – it’s about the disconnect between user expectations and design decisions.
Moving Forward
This situation offers an opportunity to reconsider how we approach technological change. Instead of assuming younger users will readily adapt while older users will struggle, we should ask:
- Are changes truly improving user experience, or just creating change for change’s sake?
- How can we introduce new features while respecting users’ existing knowledge and habits?
- What does “intuitive” really mean when it comes to interface design?
The iOS photos update controversy suggests that sustainable technology design isn’t about age – it’s about creating systems that respect users’ existing knowledge while thoughtfully introducing improvements. When we frame technological competence as an age issue, we miss the broader conversation about responsible innovation and user-centred design.
Perhaps feeling occasionally overwhelmed by technology isn’t a sign of age at all – it’s a natural response to increasingly rapid technological change. The real question isn’t whether we’re too old for technology, but whether technology is evolving at a pace that serves its users’ best interests.